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Refund / Cancellation Policy

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We Ship Our Product(POS Software CD/DVD/Online Activation) with 2-3 working days through our own sales team free of cost, No Delivery Charges are Applicable .

Delivery of our products are limited to inside UAE.


Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, in case of CD, DVD or Hardware, the purchased item must be unused and must be in the original packaging. To initiate your return, kindly email us to info@cloudmesoft.com with the receipt or proof of purchase and we shall send you confirmation email for return of the product.

Refunds will be done only through the payment solution used initially by the customer and will take up to 45 days to process.



Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed..

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